Human resorce Clerk
I. PURPOSE OF POSITION
Coordinates, assists in the design and implementation of casino training programs, new hire orientation I, and employee activities and event to meet organizational and departmental goals. Provides exceptional customer service while complying with established policies, procedures, laws, and regulations.
II. REPORTING RELATIONSHIPS
A. Reports Directly to: HR Manager
III. DUTIES AND RESPONSIBILITIES
A. Coordinates casino training activities, including conducting, scheduling, arranging training facilities, room set up and clean up.
B. Communicates with participants and guest instructors regarding training schedules and provides general assistance when necessary.
C. Assists in developing, preparing and administering compliance training programs for employees including, but not limited to, New Hire Orientation, Title 31, TIPS, and other compliance and informational training programs.
D. Investigates and researches available training and development methods, materials, and procedures and makes recommendations.
E. Maintains records on the attendance, progress and performance of those involved in the training programs.
F. Coordinates employee events, including, but not limited to, anniversaries, company picnic, and holiday events. Schedules, plans and communicates with all appropriate personnel.
G. Develops and maintains library of manuals, films, videos and other reference material to assist departments in staff development. Takes responsibility for these materials.
H. Maintains HR bulletin boards.
I. Responsible for disseminating internal communications and authoring the monthly company newsletter.
J. Assists with the development of and coordination of all employee programs such as, but not limited to, employee rewards program, anniversary recognition program, mentoring programs, internship programs.
K. Assists the HR staff with overall employment efforts.
L. Tracks and sends notifications regarding Key Control violations and Performance reviews.
M. Responsible for document filing and personnel file maintenance.
N. Interdepartmental mail routing.
O. Such other duties as may be assigned by direction from management.
IV. POSITION QUALIFICATIONS
1. Previous experience coordinating internal communications and special events.
2. Previous experience with human resources related areas including, but not limited to, recruitment, interviewing and training.
3. Must be able to obtain and maintain valid Class III gaming licenses from the Nooksack Gaming Commission and the Washington State Gambling Commission.
4. Must be able to obtain and maintain a Washington State Class 12 Alcohol Server Permit.
5. Must be able to obtain and maintain Washington State TIPS for Trainer Certification.
1. A college degree in communication, human resources or related field.
2. Demonstrated training experience, including but not limited to, program development, instructional design and delivery.
3. Previous casino experience.
V. WORKING CONDITIONS
A. Speaks in front of groups of people.
B. Occasionally required to work in loud, crowded, and smoke-filled casino environment.
C. Occasionally required to work nights, weekends, and holidays.
D. Occasionally travels for trainings, conferences, seminars, and meetings.
VI. PHYSICAL DEMANDS
A. Sits for extended periods of time at a computer.
B. May stand for long periods of time.
C. May have to walk distances between office and casino under a variety of conditions.
VII. KNOWLEDGE, SKILLS, AND ABILITIES
A. Knowledge of adult learning principles.
B. Knowledge of training principles.
C. Knowledge of organizational structure, internal policies, procedures, rules, standards, Nooksack Gaming Regulations, and applicable laws including Washington State alcohol server laws and Title 31 compliance.
D. Knowledge of presentation, word processing and spreadsheet applications.
E. Knowledge of human resources and related areas including, but not limited to, recruitment, interviewing, compensation analysis and employee relations.
F. Ability to respond to visual and aural cues.
G. Ability to read, write, speak, and understand English.
H. Ability to create, layout, and publish internal communication materials.
I. Ability to create training programs, from curriculum design to presentation.
J. Ability to lead groups.
K. Ability to train others.
L. Ability to assess training effectiveness.
M. Ability to communicate effectively.
N. Ability to manage conflict.
O. Ability to keep accurate records and within an established system of controls.
P. Ability to work with diverse individuals.
Q. Ability to assess organizational issues.
R. Ability to organize and catalog materials.
S. Ability to write policies and procedures.
T. Ability to manage sensitive and confidential material appropriately.
U. Ability to coordinate internal communication and special events.
V. Analytical skills.
W. Strong employee relations skills.
X. Strong customer service skills.
Y. Strong computer application skills, including but not limited to desk-top publishing, spreadsheets, human resources systems, and time and attendance systems.
Z. Strong writing and publication skills.
AA. Public speaking skills.
BB. Presentational skills.
CC. Strong organizational skills.
DD. Strong problem solving skills.
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