Lifeline Connections is a not-for-profit agency that is recognized as a leading behavioral health treatment provider in Washington State, offering a full continuum of care for individuals who have a behavioral health condition. Lifeline Connections' patients receive an unprecedented level of care by highly skilled professionals who know how to help people find and sustain long-term recovery. For over fifty years Lifeline Connections has provided hope, help and healing to thousands of individuals in Washington State and within the Portland, Oregon metro area.
Recovery House Program Director - Bellingham - Posting #19-009
The Recovery House Program Director works under the supervision of the Chief Clinical Officer. The Recovery House Program Director provides direct services to patients diagnosed with mental and substance use disorders in assigned locations. The Recovery House Program Director provides clinical supervision to assigned staff.
In fulfilling these duties the incumbent performs the following duties:
• Participate in staff recruitment, interviewing, hiring, work assignments, orientation and performance supervision according to work rules, regulations, and policies; develop and implement staff orientation and training in conjunction with the Chief Clinical Officer.
• Provide direct services to include, assessment, intake, individual and group therapy and case management.
• Schedule and facilitate individual supervision sessions with assigned staff;; monitor staff training needs, professional development activities and ability to deliver services as assigned; develop, maintain and update professional development plans; monitor productivity; implement and monitor collaborative documentation; schedule staff to work shifts and monitor the staff shift schedule;
• Monitor all staff performance, ethical and safety practices and report concerns to Chief Clinical Officer immediately;
• Maintain open communication with the Chief Clinical Officer; promote healthy communication between team members and other agency staff in the delivery of services;
• Ensure that continuous quality improvement addresses both patient centered care and compliance with agency policies and contracts, WAC's, RCW's, BHO policies, CARF standards, Medicaid or other Federal Regulations; review clinical charts for accuracy and completeness,; schedule and facilitate staff meetings at least twice monthly for care coordination and to provide training on needs identified through quality improvement; participate in the implementation of agency tracking systems and chart audit procedures;
• Coordinate integrated care across behavioral health, physical health and recovery support needs; provide coordinated care with respect for patient confidentiality, safety and self-determination;
• Ensure assigned staff collaborate with patients to develop a patient centered individualized treatment plan, revised when necessary, to address evolving patient need; culturally competent and age appropriate; consider all aspects of the patient, their families, and their community's psychosocial, economic and cultural needs;
• Collaborate with community partners to increase patient access to services;
• Ensure all required documentation is completed in an accurate and timely manner;
• Seek supervisory assistance if problems with own or assigned staff documentation quality or timeliness occur or persist;
• Independently identify program needs and make recommendations to Chief Clinical Officer;
• Actively contribute to program development by participating in agency and community meetings; and
• Other duties as assigned.
• Possess a bachelor's degree and must be working towards obtaining a master's degree in one of the social sciences from an accredited college or university within two years of the date of hire (transcripts showing completion of or enrollment in master's level coursework as well as a degree program plan with estimated date of completion will be requested);
• Be licensed or certified as a CDP in the state of WA;
• Possess a license in mental health counseling, social work or related field within two years of date of hire;
• Have a minimum of two years clinical supervisory experience;
• Experience providing treatment to persons with severe and persistent mental illnesses and substance use disorders in a treatment setting;
• Program management experience is desirable, must have demonstrated experience providing supervision and/or mentoring to staff.
• Ability to work in fast-paced environment, with excellent oral and written communication skills, critical thinking and problem-solving abilities;
• Sensitive to ethnic, cultural, gender; beliefs, and behaviors, substance use disorders, HIV/AIDS and related medical/social issues;
• Demonstrate understanding of substance use disorders/opioid use disorder and medication assisted treatments;
• Ability to work independently as well as part of a team.
• A strong commitment to the right and ability of each person with a substance use disorder(s) to live, work and have access to helpful, competent and continuous supports and services;
• A strong commitment to working collaboratively, assertively and interdependently with co-workers;
• Skills and competence to establish trusting relationships with persons with substance use disorder(s) and respect for individual rights and personal preferences in treatment;
• Knowledge of pharmacology; clinical treatments of individuals with co-occurring disorders (mental/substance use disorders); crisis intervention; and professional ethics;
• Knowledge of community/health resources;
• Ability to use clear, concise and effective written and oral communication and comply with agency policies when sharing, documenting relevant patient care data.
• Demonstrated ability to effectively prioritize and organize work to satisfactory completion;
• Ability to drive between work sites throughout the work week;
• Current unencumbered driver license and proof of current car insurance may be required;
• Effective verbal, written and interpersonal skills with ability to interact providers and team members from various settings;
• Ensure own professional development and maintain licensure and/or certification requirements;
• Dependable and reliable attendance.
Submit a cover letter and resume to Human Resources. We will only accept resumes with a cover letter specifying the position title and posting number of the position you are applying for. For more information on this and other positions, please visit our website at www.lifelineconnections.org
Lifeline Connections is striving to be your employer of choice by offering our regular/full time employees a generous benefits package. The plan covers over 75% of medical, dental, and vision costs for the employee and all dependents. There are no out-of-pocket costs for co-pays, prescriptions, or deductible under the medical plan. We also have employer paid Short Term Disability, Long Term Disability, Life Insurance and a 401(K) plan that matches dollar for dollar up to 4%. On top of all that, our employees receive approximately 4 weeks of paid time off during their first year of employment (accrual rates increase with years of service), as well as 3 personal holidays and 10 paid holidays per year!
Send us your resume and let's talk about you joining our team!